We have received reports of people receiving emails that appear to be from the IRS/EFTPS that indicate that a payment has errors. If you receive this email, DO NOT respond to it or click on any of the links imbedded in the email. The IRS and EFTPS does not send email correspondance to businesses or individuals. For more information, click on the link below (this link is legitimate, you can click on it).
http://www.irs.gov/newsroom/article/0,,id=229075,00.html?portlet=7
Client Retention Is the Real Growth Strategy for Professional Services Firms
Key Takeaways: Winning new clients matters, but firms that can't retain them must keep replacing lost revenue before growth is possible. Reliability and follow-through, not just expertise, are what build or break client trust over time. Proactive, consistent...