Key Takeaways: Winning new clients matters, but firms that can't retain them must keep replacing lost revenue before growth is possible. Reliability and follow-through, not just expertise, are what build or break client trust over time. Proactive, consistent...
MKR Blog
Professional Services Firms Are Replacing Billable Hours with Value-Based Pricing
Key Takeaways Hourly billing rewards time, not results. The traditional billable hour model creates a misalignment between client and firm. Clients want efficiency, but firms earn more when work takes longer. That tension is prompting a shift toward alternative fee...
Succession Planning for Professional Services Practices: Preparing to Sell, Merge, or Pass the Firm to the Next Generation
What happens when it’s time to step back from running your professional services firm? Is there a clear path for the future of your business? In this article, we’ll go over how to create a solid succession plan, whether you’re looking to sell, merge, or pass the firm...
Professional Services Trends 2025: How AI and Automation Are Driving Profitability and Growth
The professional services industry is undergoing a significant transformation in 2025, driven by rapid advancements in AI and automation. As firms seek greater efficiency, enhanced decision-making, and improved client service, AI-powered solutions are reshaping how...
Top Key Areas Professional Services Firms Must Focus on To Scale Successfully
Professional services firms face unique challenges when trying to scale. Effective growth requires a strategic focus on critical areas that impact efficiency, profitability, and client satisfaction. The following article explores the top key areas professional...
Breaking Through Growth Plateaus: Strategies to Scale Your Professional Services Firm
Scaling a professional services firm presents unique challenges. Growth plateaus—periods where growth slows or flatlines—are common. Overcoming these plateaus requires strategic planning and execution. Here are actionable strategies to help make your business more...
Boosting Efficiency in Professional Services: The Impact of Technology Investments on Business Productivity
Discover the pivotal role of technology in enhancing productivity for professional services firms. From AI to cloud solutions, this article delves into how strategic investments in tech drive efficiency, foster collaboration, and ensure compliance, setting the stage for long-term success.
How Professional Services Firms Can Embrace Risk Management as an Opportunity for Growth and Success
The success of professional services firms is often dependent upon a firm’s ability to deliver exceptional results for clients, but this goal is not without an element of risk. With the uncertainties and potential pitfalls of business, it’s essential that firms adopt...
How Your Professional Services Firm Can Create a Brand Development Strategy
A well-crafted brand development strategy can help your firm establish a clear identity, communicate your company values to potential clients, and build trust and loyalty among existing clients.
How Professional Services Firms Can Maximize Cash Flow
Positive cash flow is obviously critical to the growth and survival of any company. With technology ever-advancing, professional services firms are tasked with refining sales processes, improving transparency, streamlining core operations, and maintaining flexibility...
Client Retention Is the Real Growth Strategy for Professional Services Firms
Key Takeaways: Winning new clients matters, but firms that can't retain them must keep replacing lost revenue before growth is possible. Reliability and follow-through, not just expertise, are what build or break client trust over time. Proactive, consistent...
Money Habits That Help Middle-Class Americans Build Lasting Wealth
Key Takeaways: Keeping a gap between income and spending, even as income grows, is the foundational habit behind long-term wealth building. High-interest debt quietly drains money that could otherwise go toward saving and investing — paying it down is one of the best...
Should You Do a Roth Conversion? What to Know Before You Move Your Money
Key Takeaways: A Roth conversion moves money from a traditional account into a Roth, taxed now in exchange for tax-free growth and withdrawals later. Converting during a temporarily lower-income year, such as between jobs, can let you convert at a lower tax rate. A...
5 Tax Surprises That Can Shrink Your Retirement Savings
Key Takeaways: RMDs become mandatory at age 73, and missing one can trigger a penalty of up to 25% of the required amount. A new temporary $6,000 deduction ($12,000 for joint filers) is available for taxpayers 65+ through 2028. Investment gains, pension income, and...
How Retailers Can Boost Sales With Pricing Psychology, Not Discounts
Key Takeaways: Customers judge prices relative to context, not in isolation — comparison and framing shape perceived value. Honest scarcity (real low stock, real deadlines) motivates buyers; manufactured urgency erodes trust. Transparency about why prices are what...
One Year Later: How the One Big Beautiful Bill Act Is Affecting Your Taxes
Key Takeaways: The OBBBA made most 2017 TCJA tax cuts permanent, avoiding a scheduled tax increase in 2026. New "no tax on tips" (up to $25,000) and "no tax on overtime" (up to $12,500) deductions are now in effect. The Child Tax Credit rose to $2,200 per child, and...
How Veterinary Practices Can Manage Walk-In Patients Without Disrupting the Schedule
Every veterinary practice deals with the client who shows up unannounced with a sick or injured pet, with no appointment and no call-ahead notice. You’ve already got a full schedule for the day. What now? Walk-ins don’t have to throw your whole day off. With systems...
Planning to Work During Retirement? Here’s What to Know About Social Security
If you’re nearing retirement and thinking about staying in the workforce, even part-time, you’re not alone. But if you plan to collect Social Security while still working, it’s important to understand how your earnings could affect your benefits. Here’s what you...
How Small Business Owners Can Tackle Back Taxes and IRS Debt
Few things create more stress for a small business owner than receiving a notice from the IRS. A tax debt can quickly become overwhelming, but the worst thing you can do is nothing. The good news is that IRS debt doesn’t have to derail your business. The key is...
How Small Businesses Build Customer Loyalty Through Consistent Operations
What builds customer loyalty? Sure, clever campaigns, major sales, and successful product launches can build loyalty, but more often, real loyalty is built in quieter ways. It’s built over time through small, everyday actions that prove your reliability and...